Language Glossary
We aim to use language that reflects our person-centred approach and to avoid causing offence in our written work. We accept the challenge that different words can mean different things to different people so have compiled a glossary to explain what we mean by words we use to refer to people, services and support.
Please be aware that not all publications on our website are created by Digital Lifelines Scotland and the content and language may be slightly different, however we will never publish anything which uses language we think may be offensive.
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When we say… |
We mean… |
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People who use drugs |
People with lived or living experience of substance use |
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Person with lived / living experience |
A person living with substance-related issues. This may be the individual who uses/used drugs. It may also be a friend, family member or carer of a person who uses/used drugs. |
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People with experience of the justice system |
People who may have been previously convicted of drugs related offences and may have been in custody. |
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People with experience of homelessness |
People who are currently or have previously been lacking stable, safe and adequate housing. |
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People who access services |
People who are connected to services and supports to enable them to live well |
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Chronic and multiple disadvantage |
People with poor physical and mental health, unemployment, financial instability, unstable housing, involvement with the criminal justice system and family breakdown |
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Digital inclusion |
Access to the online world, and the opportunity to connect and remain connected to families, friends and support services |