SCVO and partners launch milestone digital inclusion charter

Scotland’s Digital Inclusion Charter is a collaborative initiative between the Scottish Council for Voluntary Organisations (SCVO) and the Scottish Government, aiming to ensure that, if they choose to, every individual and community across Scotland can benefit from the digital world. 

The Charter, hosted and managed by SCVO, states that digital inclusion is “everyone’s responsibility”, and demonstrates how people can get involved in supporting further digital equity in Scotland. 

The initiative commits organisations to tackling digital exclusion in any way that they can. By providing a framework for action, organisations can use the Charter to structure and resource digital inclusion work regardless of who they work with.

Currently, around 700,0001 people don’t have access to the Internet in Scotland. This significantly impacts their ability to access health services, banking, online shopping, better deals and savings and communicating with loved ones.

Sally Dyson, Head of Digital and Development at SCVO, underscored the vital role of the voluntary sector in achieving digital inclusion.

"SCVO has been leading the charge for digital inclusion in Scotland for more than ten years now. We work collaboratively across our sector and beyond to make sure that we drive home the message that everyone is responsible for digital inclusion. We know that the digital divide seems to be widening over time, and we think that every organisation in Scotland can get involved in supporting the people they work with. SCVO is proud to have developed and established Scotland’s Digital Inclusion Charter in partnership with Scottish Government, and we’re looking forward to supporting organisations of all sizes to sign up and show their support." 

Ivan McKee, MSP and Minister for Public Finance, represented the Scottish Government and highlighted the importance of this initiative for Scotland's future.  

“I pleased to see the relaunch of the Digital Participation Charter as Scotland’s Digital Inclusion Charter. The Charter has been a collaborative effort between Scottish Government and SCVO and includes five new pledges to support organisations take ownership of digital inclusion.

"Digital inclusivity is fundamental to the Scottish Government in achieving our key priorities, and through working with SCVO we are able to support organisations to make substantial impact on the lives of people vulnerable to digital exclusion.” 

The launch event, held at Standard Life House and hosted by Standard Life, brought together key stakeholders in a united effort to bridge the digital divide. 

Andy Young, representing Standard Life, part of Phoenix Group, said: "We are a digital-first organisation,  but we recognise that digital can be a barrier for some people, so we’ve made it a priority to help those who need extra support through delivery of our digital inclusion strategy.

"We welcome and support the work that SCVO is doing in this space, and are pleased to commit to the principles outlined in the Digital Inclusion Charter, which will provide a vital framework for organisations across all sectors to help those who want to become more comfortable using technology in their everyday lives.”   

Find out more about Scotland’s Digital Inclusion Charter at digitalinclusion.scot.